Manufacturer: FROST WOLF STUDIO
Material: PU + Polly's stone + LED in the platform
Size: Height 37 cm; Length 35cm; Width 27cm
Pre-order period: 2019/12/12 - 2020/1/1
Special benefit: Give away Little Queen Alexstrasza ( 20 cm tall, see photo above) for orders during pre-order period
Shipping date: Q2-Q3, 2020
PRICE STATED IN USD
All statue has not included shipping cost, Statue shipping calculated at checkout.
We will arrange a suitable carrier depends on a different country and the size/weight of statues, choose more cheap, high efficiency and safe delivery service to all of the customers.
The cooperative carrier is as follows: SF Express, EMS, DHL, UPS and FedEx. Customers can track the number and check for the status of figures in the below link.
Resin products are brittle in nature and there is a risk of breakage in the shipping process. Self-repair work may be required in the unfortunate event that they arrive in imperfect condition. All items are guaranteed to be in good condition prior to shipping.
If statues do arrive damaged, most Studios/manufacturers do offer free repairs as long as you cover shipping both ways. Depending on the extent of the damage, it may be cheaper to fix it yourself than to have the Studios/manufacturer fix it.
Pre-order Cancellation Policy
A restocking fee will be applied for all Pre-order cancellations. If an order is cancelled within a week of order placement, the cancellation fee is 10%. If an order is cancelled after the one week mark, a 30% cancellation fee will apply.
Returns are accepted within a week of delivery. A restocking fee of 30% will apply for all returns. Buyer is responsible for return shipping costs.
Read Before Order
ALL PRICES STATED IN USD
All prices have not included shipping fee. Shipping fee will be calculated at checkout. You can estimate the postage at below Estimate shipping segment by typing your country and zip code under full payment option.
Clients can firstly pay a deposit to secure their products on [PRE ORDER]. The deposit does not include shipping fee.
We will inform buyers of paying the final payment by email and Facebook group when products are ready to be shipped. The final payment charges the product balance plus actual shipping fee.
The final payment period is usually about one week. Those who fail to pay final before the deadline will not receive the products and the deposit is not refundable.
Full payment option charges product total price plus estimated shipping fee. Buyers will get a refund or coupon if the charged estimated shipping fee exceeds the actual shipping cost a lot.
Pre-order (Deposit) Cancellation Policy
We accept deposit cancellation within 72 hours (begin with the deposit payment time). After that time, we do not accept deposit cancellation due to buyers personal reasons.
A restocking fee will be applied for all In-stock/Pre-order (Deposit) cancellations. Please refer to our refund& return policy for more detail.
We will arrange a suitable carrier depending on different countries and the size/weight of statues, choose cheaper, more efficient and safer delivery service to all of the buyers.
The cooperative carrier is as follows: SF Express, EMS, DHL, UPS and FedEx. Buyers can track the number and check for the status of figures in the below link.
Please refer to our shipping policy for more detail.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.